Returns & Exchanges
At King Ranch Saddle Shop, we stand behind the quality of our craftsmanship and offer returns or exchanges on unworn, unwashed merchandise within 30 days of purchase. Items must be in their original condition with all tags attached to ensure a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the merchandise in its original packaging, ensuring all original tags and documentation are included inside the box.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our ranch, please allow 7-10 business days for processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing